Warren has added remote support for parents using its incident system (IncidentIQ). IncidentIQ offers parents a quick and simple way to submit help requests.

Categories include:

• Broken device

• Cannot connect to WiFi

• Missing charger

• New virtual student device request

• Parent account or password issue

• Student account or password issue

• Request T-Mobile hotspot

Click here to open parent support. To open multiple tickets, please click the link (it will be provided again after a ticket is submitted). The "Go Back" button at the bottom of the screen will work. Clicking the back arrow on the browser will produce unexpected results. If you find yourself unable to get back to it, close the browser tab and open it in a new tab.